Privacy Policies
For East Coast Aluminum Website
Introduction
Your privacy is important to us. This policy outlines how we collect, use, and protect your personal information when you visit our website.
Information We Collect
Information you provide on our contact form: Name, email address, phone number, or address provided voluntarily.
How We Use Your Information
We use the information to:
- Operate and maintain our website.
- Improve user experience and personalize content.
- Process transactions and send updates.
- Respond to inquiries.
Cookies and Tracking Technologies
Our website uses "Cookies" to enhance user experience. You can instruct your browser to refuse cookies, but some parts of our site may not function properly.
Third-Party Sharing
We do not sell your personal data. We may share data with trusted third-party service providers (e.g., analytics, payment processors) to help us operate our business.
Data Retention and Security
We retain data only as long as necessary. While we take reasonable security measures, no transmission over the internet is secure.
User Rights (GDPR/CCPA)
Depending on your location, you may have the right to:
- Access, correct, or delete your personal data.
- Object to or restrict data processing.
Links to Other Sites
Our site may contain links to third-party websites. We are not responsible for the privacy practices of other sites
General Data Protection Regulation (GDPR) Compliance Guidelines
Changes to This Policy
We may update this policy periodically and will post the new policy on this page.
Contact Us
If you have questions, please contact us at: [email protected]
For Call Recording (Google Ads)
We value your privacy and are committed to protecting your personal information. As part of our marketing and customer service efforts, phone calls made through our Google Ads campaigns may be recorded.
These recordings are used for purposes such as quality assurance, staff training, and improving our services. By contacting us via phone, you consent to the recording of your call where permitted by applicable law.
We take reasonable steps to protect recorded information from unauthorized access, disclosure, or misuse. Call recordings are only retained for as long as necessary to fulfill the purposes outlined above, unless a longer retention period is required or permitted by law.
We do not sell or share call recordings with third parties except as necessary to operate our business, comply with legal obligations, or protect our rights.
If you have any questions about this policy or how your information is handled, please contact us directly.
